What our customers are saying

Thanks you for the well packaged items received today and love the containers for my daughter's lunches. Julie-Anne

Just like to say a big thank you for the prompt delivery- was very impressed. All products were lovingly wrapped up and packed. The personal thank you note with little balloon was just the cherry on top! I will definitely be recommending your store to everyone hosting a party! Stef

Hi there, I picked up my order from my local post office yesterday and want to say thankyou for your prompt service & I am thrilled with what I ordered from you & being British and year of our Queen's Jubille & Commonthwealth Games this year I hope to place further orders with you. Viewing your on-line products was an absolute pleasure! Many thanks, Kind Regards, Lynn

Received my parcel of goodies yesterday and was chuffed - gosh that little ceramic kewpie doll is the cutest thing ever! Thanks guys - Jess

Hello. Just received my box of goodies. Thankyou for the prompt service, everything I ordered was gorgeous and wonderful. Will definitely see me again. Kind regards Kerrie

Just wanted to say thank you I was very pleased on receipt of my order. I have emailed your website to a number of friends and family members (at their request) once they heard and saw the variety, quality, price and prompt service of the goods I had ordered. Thank you again, Lee

Hi! Just wanted to thank you at Lark for such great and speedy service! Everything I ordered arrived in a little over a day and everything is lovely! Thanks again, Sam

Hello lovely people at Lark , I just thought I'd send a quick note to say thank you for your prompt service last week when I placed a last minute order. I received my parcel of goodies in time to take away camping over Easter and we all got to sing an early happy birthday to my daughter who turns 4 tomorrow. The flower fairies cupcake wrappers and toppers sitting on the Belle and Boo plates and accompanied by the freckled number 4, delighted all of the children. Who said camping couldn't be pretty?! Thank you - I love your online store and I hope one day to visit you in Daylesford. Best wishes, Danielle

Hi there! I just wanted to say an enormous thank you for my goodies which arrived today. You have given great service and prompt delivery when I only ordered on Monday! Amazing! I will definitely be shopping with you again and hopefully make a trip up to Daylesford to have a look at the store. Thank you thank you again. Maggie xx

Hi there,Yesterday I received my order. Thankyou! I was so pleased to open a delivery box that did not contain one piece of unnecessary (plastic) packaging! Awesome, lead the way guys. Thanks so much for the great service. Phaedra

Dear Lark, I just wanted to write and say a BIG THANK YOU to you. I have placed a few orders over the last couple of weeks and they have been filled and shipped extremely efficiently and packed beautifully and the contents are all even lovelier than I'd imagined. I was buying a few different things for our daughter's third birthday party and so many people have commented on the unique, retro style party supplies and favours. Many thanks from Sarah (and Grace)

I just wanted to say thank you. I always get such great and speedy service from Lark, I love looking at all the wonderful items available, I'll be adding to my basket again in no time! Clementine

Thankyou so much for another carefully packed order received in very speedy time. I love your website and look forward to ordering many more beautiful lark creations in the future. Nicole

Seriously the customer service at Lark is AMAZING!! Just fabulous!  Belinda x

Just wanted to say a big thank you to Lark! After waiting for my beautiful items to arrive and excitedly opening my parcel I was dismayed to see that Australia Post had dropped the parcel and damaged every item :( After sending off an email all my items were replaced and this time they all arrived in one piece! Thank you for turning a horrible situation into a lovely experience. I am already excited about my next Lark purchase! Briany

Hi there, finally had my first in person visit to your gorgeous store over the long weekend. Sooooo much fun, couldve spent all day there just playing. Two lovely girls took very good care of me even tho i did not spend squillons. Will be baking little cakes this weekend in my beautiful little oblong cake cases, but suspect they
might be too lovely to give away,. Hope I can bare to give the pretty tins away too :) Cheers, Julie

Hi, I just had to send an e-mail to compliment you on your products and website. The ease of use was impressive, it is beautifully designed and does not overload your browser which so many tend to do these days.
My main reason for writing is to say how excited I was to find 'swap cards'. I thought these were extinct, so to find 'new' collections was very exciting. I have purchased some starters as a christmas present for my daughter in the hope that she will get the same amount of enjoyment that i had collecting when I was a child (and adult). 
Thankyou, Leisa

Thank you for the fast turn around and immediate responses - by far the easiest on-line business to date that i have had dealings with, thanks heaps, Nicole

Thanks Lark for the vintage items by a wide range of designers! Lovin' Daisy Lane... Oh, and Frankie! I had searched for months for a shop where I could buy items that suit my taste! I first discovered Lark when I found a Daisy Lane Swap Card Advert in a Dolly Magazine. Since then, I wouldn't go anywhere else! Brittany

Just a quick email to say thank you. Yet again my order arrived in perfect time and in perfect condition! I have yet to find a store here in New Zealand with which I get the same level of customer service or that has such a great product range!!  Regards, Kathryn

I received my package this morning, many thanks :-)Just enjoying a Bees Nees Brownie with a cuppa... they are absolutely devine!!! Caterina

Just wanted to thank you again for rushing my order through. It arrived today - in perfect timing for the party on monday - and it all looks truly beautiful. I really do appreciate your help, many thanks, carol ann

Once again the Lark team have outdone themselves! I had prepared myself for a couple of weeks wait for my little parcel from the Lark sale to arrive but it came yesterday..... I hope the neighbours didn't hear me squealing like a small child! Love my books and I'll be back!!! :))) Cindy

Hi there, I just wanted to say, I love my Rob Ryan vase so much. It is the most beautiful thing in my house. I actually bought it to give as a wedding gift but have kept it and just ordered another one for the gift. Even the box is beautiful. I have cut out the print on the side of the box and framed it! Your shop is my favourite of any online shop. Thank you for your fabulous taste. Rowena

Thank you for my lovely purchases. Arrived all swift and safe. The freckles are terrific! Off to the UK they are, as part of an 80th birthday package, wrapped in the very stylish apple paper (my Dad is an apple judge and expert). Kind regards, Wendy

Thankyou, thankyou for getting Lale back in stock at just the right time. I had completely set my heart on a Marlene suitcase for my sister's 40th birthday on the 28th June. I was just about to contact you to see when more Lale might be coming in (and to start thinking of a plan B) and there it was, a stock alert email, followed by a harried purchase to make sure I got just the right case (there was a bit of to-ing and fro-ing over the red and green cases).You may be able to tell from my purchase history that Lark is my favourite online store. And now you've aced it again. From this experience to events like the 12 days of Christmas, It feels like you are anticipating my every need. Thanks again, from a happy and contented customer, Kate

I came into the shop on the weekend and brought some lovely lanterns for my daughters room and just wanted to comment on how lovely and nice the Girl who served me was she was very friendly and made it a pleasure to come into your store ! keep up the good work ! Kristy

Best shop on the planet! So many gorgeous goodies and when they arrive at the door....so gorgeous!X Lisa

My friend Sarah and I drove up from Melbourne to Daylesford today especially to come to your store and I just wanted to let you know that we were so impressed with the shop and especially your salesperson (whose name I didn't catch). She was so lovely and helpful to us and made us feel so welcome. She even managed to get out to the warehouse to find the extra items that Sarah wanted and called us to let us know she had them so we could make it back to the store later in the afternoon to collect them. She is such a gem - please pass on our thanks again for her help. Cheers, Jackie.


Thankyou very much for your prompt posting. Love shopping with you you never let me down. Sue, Terang

Just a quick note to say thankyou very much for the gorgeous Jam Jar Kit! I have long been an admirer of all your beautiful products, but until now had never purchased anything. I first saw an aticle for your online store in Home Beautiful a few years ago, and when you opened your shop, Lark was again featured in HB, and also in Australian Country Style. These two mags are my bibles, and with the growing interest in all things retro and handmade, or people wanting to know the products they buy aren't necessarily mass produced, your store hits the spot! Looking forward to more purchases and maybe a visit instore, Kind Regards Nik x

I just wanted to say thank-you once again for another lovely order! It arrived this morning and I had eagerly opened the parcel before we'd even left the post office! The garlands and doilies are going to be perfect decorations at the girl's night out boutique shopping night we are holding as a charity fundraiser. Until next time, Just another Lark fan....

Dear Lark, I just wanted to say how much I love your products and I love that each item has it's own quirkiness. I have never online shopped before but your website is so easy to use. By the way I definitely think you should open a shop in Sydney because I think it will be huge success. From Angi

Thanks Lark! I just received in the post the Swap Cards I ordered only on Thursday last week, wow, speedy. I'm sure my daughter is going to love them when she gets home from school, they are gorgeous. Many thanks for the speedy service. Rachael

My parcel arrived today and everything is perfect (again)!
The spotty door mat is to die for, the cookie jar so cute and the bunnies are tucked away for Easter.
I can feel the care and love you put into the packing and I just want to thank you for your attention to detail - and all the amazing goodies 
:-) Alison

I just wanted to let you know I received my order of little freckle bunnies today and they are fabulous!!!! My nieces and nephews are going to love them!! I love getting something a little bit different so I love shopping at Lark!!
Thank you so much, 
Charlotte

I visited your store on Saturday and it was amazing. The girls working in there were fabulous. Alison

Just wanted to thank you for my order! i only placed the order yesterday, and the postie came in this morning! thank you for such prompt service, and careful packaging. i love my books and choc bunny!
thanks again, i will be back for more gorgeous goodies soon. 
sophie

From your web design to the products to the service you are outstanding ! Living semi rural I relay on internet shopping and coming on your website I'm always guaranteed a special treat . Well done, you guys often make my day ... ta! Birgit

Today I received my order, and it was only placed on Friday. Thank-you very much for the lovely parcel and for the bonus surprise gift. It is always a treat to receive an order from you. Tina

I placed an order yesterday on your site for 2 cushion covers for my daughter’s birthday. They arrived this morning. Just wanted to say thanks for such amazing service (and the covers are gorgeous too). Carolyn

I just wanted to let you know that I received the rug this morning. My girlfriend went spastic when she saw it as she has been looking at it for months...Once again I really appreciate your time and effort in getting the freckle rug to me... Regards, Scott

Fabulous thank you very much for getting back to me so quick, I really appreciate it. If only other companies followed your lead when it came to customer service I would be very happy! Warmest regards, Tess

Hi! Recently placed an order for a few items as a gift for my little niece. It arrived in no time at all and she absolutely loved the gift. Thank you for great service! Y Lee

Thank-you so much for the speedy delivery of my order!! Didn't expect it so soon.. Second to none service.. Will be shopping again. :) Georgia

Thank you very much for the comb you sent through from the Dumpling Dynasty box-now that is service! Rosalie

Thank you so much for your VERY professional assistance and understanding today!! I will definitely keep coming back and buying from the wonderful Lark and recommending Lark to all the people I know! You guys are the best! Now my daughter’s birthday will be beautiful and fun. Thank you, Thank you!!! Forever your faithful happy customer, Ana

Wow! Thanks for the super-quick shipping, the packaging was lovely and I am thrilled with my order! I'll definitely be ordering again soon and telling all my friends about Lark. Megan

I'm a loyal lark customer, love, love, love, your products!!
Rachael

Thankyou for the great job of the gift wrap and card you did for my Mother-In-Law.  The funny thing was that she didn't realise it wasn't my writing until I said her card was still coming! Thanks, Mel

Hi. Just wanted to say thanks for everything in my parcel which arrived today. Particularly LOVE the mixed card packs. Just gorgeous. Saskia

Well see now this is why I LOVE Lark!!! Thank you so much. Have a lovely week :) ~Naida

I made the trek last Saturday to visit your shop. I live in Gippsland,  about 4 hours away. I had been inspired to visit you shop after drooling over your website for months, my 3 daughters and I really enjoyed your shop. We will definitely return Thank you. Fiona

Since finding your shop I have fallen in love with your products. I bought some prints the other week and was very happy with them. Vanessa

I love all things vintage and Lark has presented the joy of vintage things and the youthful feel.
Katie

Oh just love your website!!!! Rachael

I am giddy with excitement about the Belle and Boo wall stickers and have just purchased two for my baby girls room. While buying the wall stickers I also had to buy your gorgeous swap cards. So much loveliness. What a perfect way to end a looong day. Thank you so much. Elise

Wow!!! You have everything I have longed for over the years. Absolutely gorgeous! I have my wishlist going and will pop an order in soon. And the dragster, I never was allowed have one in the 70's but I still long for one. Being on your site is like going to back my childhood. Kim

Love, love, love Lark.
Jane

Your gifts are suitable for all my friends and grandkids and there might even be something there for the mother-in-law. Maybe you should add that as a section...... Thanks, kathy

i am thrilled that you have such a wonderful new range of Cath Kidston and have my work cut out for me deciding what to buy first! Thank you :) Kylie

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